Matson to guarantee arrival dates on new China service?
March 6, 2007 by SwizStick
Filed under Seafreight
As China Logistics News notes, this is an unusual move:
Under this new system shippers can order single-invoice shipping from Ningbo and Shanghai to Long Beach, California with Matson guaranteeing a percentage refund for packages not arriving at selected destinations by a stated date.
Or, a second option, the idea can be exteneded beyond there to include transportation to selected U.S destinations which is where J.B. Hunt, one of America’s largest transportation logistics companies, comes in. J.B. Hunt uses outsized 53-foot containers that allow consolidation of cargo from ocean containers into a smaller number of domestic containers.
In a day and age where ocean transit times and service are anything but predictable, Matson seems intent on upping the ante by guaranteeing their service. I haven’t used their service yet and am curious to know what others think – if you have, please sound off in the comments.
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