Air Cargo Excellence Survey: Best rated airlines and airports for cargo

Air Cargo World just published the results of their 4th edition of the Air Cargo Excellence Survey. Click the link for the introduction to the list of airports and airlines as rated by those surveyed.

Survey respondents evaluated each company by rating four measures on a scale of one as the lowest to five as the highest. For each measure, the average rating across all companies in the survey was calculated and set to a value of 100.

Ratings for each company are presented as an indexed score, relative to the average, to allow for easy comparisons. A score greater than 100 represents above average performance; a score of less than 100 represents below average performance. A complete list is posted at www.aircargoworld.com.

Airports were rated on performance, value, facilities and operations. Air carriers were rated on customer service, performance, value and IT.

At the same link, click on the picture / weblink which will take you to a 4-page pdf file with the full list of airports and airlines. The best airlines, according to this survey? Lufthansa (no surprise - always one of my favorite cargo airlines) and Swiss WorldCargo. Best Airports in Asia (+1,000,000 tons): Seoul (Incheon), Hong Kong, and Tokyo Narita.