Conway Freight to close 40 service centers
The Conway Freight division of Conway has announced that they will undergo a major “network improvement initiative” which will result in the closing of 40 service centers nationwide. The benefits of the initiative, according to a company press release, will reduce service exceptions, improve on-time delivery and bring faster transit times to thousands of communities, while deploying a lower-cost, more efficient service center network better aligned to customer needs and business volumes.
“In study after study, customers have told us the service attributes most important to their business are exception-free delivery, reliable on-time service and fast transit times,” said John G. Labrie, president of Con-way Freight. “The prime objective of this effort was to create improvement opportunities in all three service performance factors, and to identify areas where we could reduce costs and gain efficiencies through better process design and asset deployment.”
The re-engineering initiative is expected to save the company $30 to $40 million dollars annually.
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